Delivery and returns
A heavy piece of steel..
Delivery and return of a heavy product like The Pizza Steel, can be a costly affair.
We have spent a lot of time finding a way to offer you inexpensive door to door delivery and FREE RETURN, should you regret your purchase..
Benefitting from our fulfillment partner
Our fulfillment partner FloStream Ltd, sends thousands of parcels for various companies every month, giving us better shipping rates than we (as a small company) could ever hope for. Their low rates enable us to maintain low shipping fees and to offer you the ability to return your parcel at no cost, should you regret your purchase, so that you, as a customer, won't have to lose any sleep :-).
Tracked Courier delivery for all
Delivery and returns are handled by DPD Courier services; they will deliver your heavy parcel to your doorstep within 24-48 hours. If you order before 1pm, you should receive your order within 24 hours (UK workdays, remote areas take longer)
Free returns for all
Should you regret your purchase within 30 days of receiving your parcel, we ask you to inform us through email.We will then provide you with a free return label and instructions about how to proceed.