Help Center

FAQ - Frequently Asked Questions

Shipping

Fast UK delivery

Delivery outside the UK (EU countries)

Remote areas: highlands and islands

Fulfillment and tracking

Free return - UK customers

Payment

Debit or credit Card

Security

When is my card charged?

Can I pay with cheque?

What if I regret my purchase?

Return Policy

How do I return my parcel?

What does "free return" mean?

Can I open the parcel?

Can I try the Pizza Steel?

What if the product is damaged upon arrival?

The Pizza Steel

How thick is the steel?

What is the weight of the steel?

Why not use stainless steel?

Is The Pizza Steel made in the UK?

Do I have to buy The Pizza Steel online?

How long will The Pizza Steel last?

Warranty

EU Guarantee

Extended Warranty

Brexit

What now?

Will prices increase?